Your brand should extend into your maintenance page. Your visitors shouldn’t feel like they landed on a totally different site when they find your maintenance page. Let’s take a look at some inspiring maintenance page examples and our top tips for doing maintenance pages the right way. But we still recommend having one on standby. You might think a maintenance page is unnecessary. Modern databases and web servers have gotten really effective at allowing teams to do routine updates without taking the system offline. Blame/thank advances in zero downtime maintenance. Or maybe you can’t even remember the last time you encountered one. Maintenance pages might feel a little like a stroll down memory lane. But like we mentioned earlier, sometimes outages start with routine maintenance. The infrastructure team knows the site needs to go offline, so they put up a temporary maintenance page in its place.
Broken links or crashed servers can cause an error page. Error pages surface when a visitor is able to locate the server, but not the specific destination. It’s not a crime scene, just a temporary construction zone. It tells the visitor that the site they’re trying to reach is temporarily unavailable because the team behind the scenes is doing some work. What is a maintenance page?Ī maintenance page is a temporary placeholder for times when a site or app needs to be taken offline for updates, backups or maintenance. Unfortunately, many full-blown outages start out as routine maintenance. This is especially helpful if your maintenance extends beyond your estimated duration, in which you’ll definitely want give your audience more context and periodic updates. We recommend a tool like Statuspage for announcing scheduled maintenance and providing updates along the way. If you have to take a site offline for planned maintenance, we recommend properly announcing ahead of time and making it clear: But more than ever audiences and co-workers are spread across geographies and timezones, making this tricky. The advantage is, with planned downtime you can typically schedule it for non-peak hours, when as few people as possible will be effected.
While a no-downtime update is ideal, it isn’t always possible. Sometimes you need to take a site offline for routine maintenance or upgrades.
Good strategies for downtime aren’t just about servers overloading and catching fire. Get stories about tech and teams in your inbox Subscribe
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